Groups that build themselves
"Left 5 stars", "Bought twice", "No order in 90 days". Customer groups come ready from your orders and reviews, and you can make your own.
Your customers loved it. Now they say so.
Praisin asks every customer for a review when the parcel arrives, on WhatsApp, Viber or email, with the stars right in the message. The same app runs the emails that bring them back to buy again.
Every feature free while your shop takes under 50 orders a month.
Built in a small shop in Sarajevo. The founder answers support himself.
Demo shop. What your customer sees.
The parcel arrives. The review follows.
Most happy customers never write a word. They were asked too early, in the wrong place, with a form that wanted too much. Praisin fixes all three.
- 1
It asks when the product is in their hands
Praisin reads Shopify's delivered status, the carrier's own tracking where it reads it, or your ship date plus the days you choose. An ask that would arrive too late is simply dropped.
- 2
One tap on a star
The stars sit inside the message. A tap opens the review page with that rating chosen and the product already there. No account, no password, no order number.
- 3
Half written reviews come back
Praisin saves every word as they type. If they stop, one reminder brings them back to the words they left. One reminder per step, never a pile of them.
Then sell to the people who loved it
Reviews and email share one customer record, so every email knows who bought what and who wrote what.
Flows that run while you pack parcels
Welcome series, abandoned checkout and cart, back in stock and win back. Each email can carry the product's own real reviews.
Every email checked before it goes
A block editor with a phone preview, autosave and version history. Before anything goes out, Praisin checks the email and shows you exactly what to fix.
The orders each email brought in
Opens, clicks and the orders placed within 5 days of a click, with the order list behind every number. You can show it to a partner as it is.
Made for shops where customers pay the courier
Cash on delivery, phone numbers instead of inboxes, customers who chat on WhatsApp and Viber. Praisin was built inside a shop that sells exactly like this.
WhatsApp and Viber, one tap
Every request with a phone number gets a WhatsApp button and a Viber button. One tap opens your own app with the message already written in the customer's language, and the request timeline records it. Automatic WhatsApp sending from your shop's number is coming.
Add to your parcel
Before an unpaid order ships, the customer can add one more product to it. It arrives in the same box and they pay the courier once.
A reminder when it runs out
Praisin works out when a bottle or a pack runs out, from your own reorder history or the pack size, and sends a one tap reorder a few days before.
Their language, your voice
The review page, emails, widget and messages speak more than 130 languages, Bosnian, Croatian, Serbian, Albanian and Macedonian included. Each customer gets their own.
An app that shows its work
You should never learn from a customer that your review requests stopped a month ago.
- See every request travel. Sent, opened, clicked, started writing, reviewed. A skipped order shows the reason in plain words.
- Nothing goes out until you say yes. Every sending switch starts off, and Praisin shows what will be sent, to whom and when.
- Every pause explained. If sending pauses, you see why and the exact fix. Waiting emails are kept safe.
- A health check every day. If a theme update removes your reviews block, Praisin tells you, with the fix ready.
Every verified review gets published. Whatever the stars.
No setting hides reviews by rating, and none holds them back by rating. "Verified buyer" appears only on reviews tied to a real order. Shoppers trust a page like that, and they are right to.
Sets itself up
On install Praisin studies your products, languages, theme and past orders, and prepares your settings. You keep or remove each part.
AI that drafts, you decide
Reply drafts in the reviewer's language and your tone, ready to read, edit and send. Or connect the AI assistant you already use and let it run Praisin with you.
Free while you are small. Fair when you grow.
Every feature is free while your shop takes under 50 orders a month. No card and no trial clock. After that, Grow is $19, Pro is $49 and Scale is $99 a month.
No overage charges, ever. Your price is locked while you stay, with 90 days notice before any change.
Launch offer: 50% off your first 3 months on any paid plan, for the first 200 shops.
Built behind a real counter
Praisin was built for AZOURANE, a small cosmetics shop in Sarajevo whose customers pay on delivery and talk on Viber. The founder, Hussam, still runs that shop.
He also answers Praisin support himself. On every plan, Free included.
Questions shop owners ask
Is it really free?
Yes. Every feature is free while your shop takes under 50 orders a month, with no card needed. When you pass 50, Praisin congratulates you and gives you 30 days to pick a plan. Nothing is ever charged without your approval in Shopify.
What happens to my reviews if I do not pick a plan?
They stay on your store, forever, and new reviews still come in. Only the asking and the sending wait until you choose a plan.
Does it work with WhatsApp and Viber?
Yes. Every request with a phone number gets a WhatsApp button and a Viber button. One tap opens your own app with the message ready, in the customer's language. Automatic WhatsApp sending from your shop's number is coming.
Can I bring my reviews from another app?
Yes, from Judge.me, Loox, Okendo, Yotpo, Stamped and Shopify Product Reviews, or from any CSV file. Each imported review says where it came from, and you can undo the whole import.
Will it slow down my store?
The review widget script is under 10 KB and loads when a shopper scrolls near it. The review form loads only when someone opens it.
Who answers when I need help?
The founder, Hussam. Every plan, Free included. Write to [email protected] or press "Stuck? Ask for help" on any step inside the app.
Get praisin'.
Let the raisin do the asking. Small, sweet and very good at getting people to say nice things about you.