Photos and video
Up to 5 photos and a video per review. Location and camera data are removed from every photo and from MP4 and MOV videos before they are stored.
Everything Praisin does for your shop
Reviews, the asking, the emails and the follow ups, in one app with one customer record. Every plan gets every feature. Plans differ only in how much they cover each month: orders, emails, subscribers and AI drafts.
Reviews that sell to the next customer
Real words and real photos from real buyers, on a product page that still looks like your shop.
Tested on 21 Shopify themes, light and dark, left to right and right to left.
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A widget that fits your theme
Theme app blocks for reviews and star ratings take your fonts and colours. Under 3 KB gzip on page load, and no layout shift.
Your replies, in public
Answer any review and your reply shows right under it on the product page.
A moderation desk
Spam flagged with the reason, ready replies, a wall of every customer photo, and undo on every publish, hide or spam decision.
Labels shoppers believe
"Verified buyer" only on reviews tied to a real order. Imported reviews say where they came from. Rewarded reviews say so on the first line.
Bring your old reviews Coming
Import from Judge.me, Loox, Okendo, Yotpo, Stamped, Shopify Product Reviews or any CSV, with dates, photos and replies. Undo the whole import if you change your mind.
Stars in Google
Review markup that makes your product pages eligible for star ratings in Google results.
A shop that looks alive
Freshness lines like "Newest review 2 days ago" show visitors that people buy here right now.
Requests that get answered
The right moment, the right channel and the smallest possible effort for your customer.
Asks when Shopify marks the parcel delivered, on every plan, Free included.
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Timed to delivery
Shopify's delivered status from your carrier's tracking, or your ship date plus the days you choose. Works with carriers worldwide.
Stars in the message
One tap opens the review page with that rating chosen and the product in place. No account and no password.
WhatsApp and Viber buttons Coming
One tap opens your own WhatsApp or Viber with the request written in the customer's language. A "Send by phone" list collects every customer who left a phone and no email.
Automatic WhatsApp Coming
Requests and one reminder sent from your shop's own WhatsApp number, respecting each customer's consent and their night.
Saved half written reviews
Every word is saved as they type. A short reminder brings them back to finish, never more than two in a month.
The request timeline
Each order's path: sent, opened, clicked, started writing, reviewed. Skipped orders show the reason in plain words.
Newsletters and flows
The emails that bring customers back, written to the people who already love you.
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Signups done right
A signup block for your theme, double opt in on by default, and a record of the exact consent sentence and time for every subscriber.
Flows that run by themselves
Welcome series, abandoned checkout, abandoned cart, browse, back in stock and win back. Each can carry the product's own real reviews.
An editor that checks your work
Blocks, a phone preview, autosave and version history. Before sending, it shows exactly what to fix.
Groups from orders and reviews
"Repeat customers", "No order in 90 days", "Not yet customers". Ready made, and you can build your own.
Money you can trace
Orders placed after a click (5 days by default, you choose from 1 to 30), counted from clicks only, with the order list behind every amount.
Mail from your own domain Coming
Send as [email protected]. Praisin writes the DNS records and checks them. Bounces and complaints are removed automatically and every email has a one tap unsubscribe.
A monthly note from Praisin Coming
Once a month: requests sent, reviews collected and the orders that followed a click.
Social proof you can show anywhere
Proof that comes from real orders and real reviews in your shop.
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Review cards for social media
Pick a review, choose from 7 looks and 4 sizes in your logo and colours, then download or share. Praisin never posts for you. Photos appear only when the reviewer allowed it.
A customer photo wall
Your newest customer photos, in one section. A tap opens the photo with the full review and a way straight to the product.
Real activity, gently
A small card for a real order, a new review or a new photo, with the date behind it. No viewer counters and no countdown timers.
Your Google and Trustpilot ratings Coming
Connect your own profiles and show them beside your reviews, each with its own label, in a trust strip for your theme.
Ratings in your signup form
Your true average and one recent review, right where people decide to subscribe.
Your Verified by Praisin page
A public page for your shop with your verified reviews and how they were collected and checked.
Repeat orders, cash on delivery included
The second order is where a small shop makes its money. These work for customers who pay the courier.
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Running out soon
From your reorder history or the pack size, Praisin works out when each customer runs out and sends a one tap reorder a few days before, with a snooze button.
Store credit as a thank you
Thank reviewers with Shopify store credit. The same amount for every rating, labelled on the review, with a monthly budget you set.
Add to your parcel Coming
Before an unpaid order ships, the customer can add one more product. Same box, one delivery, one payment to the courier.
Their language, your voice
Customers read your review page, emails, widget and messages in their own language.
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136 languages
From Arabic to Zulu, right to left scripts included.
Picked for each customer
Praisin uses the customer's own language first, then your shop's, so a German buyer of a Spanish shop reads German.
An admin in your language
The admin runs in 24 languages, from English, Spanish and German to Japanese, Chinese and Bosnian. The newest screens start in English and follow.
AI that drafts, you decide
Answer every review in minutes, in the reviewer's language, without handing your shop to a robot.
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Reply drafts Coming
Drafts in the reviewer's language and your tone. You read, edit and send. Drafts are included on every plan, and you can bring your own key from OpenAI, Anthropic or Google Gemini.
Your AI assistant, connected Coming
Connect Claude, ChatGPT or any assistant that supports MCP. It can read reviews, draft replies, build customer groups and prepare newsletters. A newsletter still waits for your yes.
Reviews stay data
A review that tries to give the AI instructions is flagged and sent to you. And Praisin never writes a review for anyone.
Readable by AI assistants
Reviews published as clean, structured data that assistants like ChatGPT can read when shoppers ask about you.
The Growth path
A shop without a marketing team still deserves a plan. Praisin gives you the next step, one at a time.
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It studies your shop
On install Praisin reads your products and recent orders and gets your Growth path ready, one step at a time.
Six levels of short steps
Each step is one click or one small form, already filled in. "Do it for me" where a safe default exists, and undo after every action.
Store health from 0 to 100
One ring, weighted by what brings sales, and one card with the single most useful next step.
Milestones for real results
First review, first subscriber, first sale from an email. Each one is celebrated when it really happens in your shop.
More ways to run your shop
Every module below starts switched off. Turn on what you need from your Praisin admin; setup steps are in the help centre.
Loyalty and referrals
Points for real purchases, and give 10 get 10 referrals, paid out as Shopify store credit you already use.
Customer segments
VIPs, at risk, and one time buyers, built from the same customer journeys, each with a suggested next action.
Upsells and bundles
Product page bundles, cart add ons, and a one tap add on for a cash on delivery order after it is placed.
Wishlist and price drop alerts
A wishlist next to back in stock, so a shopper hears the moment a saved product is back. Price drop alerts are built and waiting on the switch that turns sending on.
Shoppable customer photos
The photo wall with products tagged inside each customer photo, so a shopper taps straight through to buy.
Abandoned checkout recovery
A consent gated email follow up for a checkout that stalled, in your own voice, with a continue on WhatsApp or Viber link for a shopper who wants to finish there.
Order tracking and returns
A branded tracking page and a returns and exchanges portal, on the same carrier connections Praisin already reads.
Invoices and receipts
A PDF invoice or receipt for every order, with the fiscal fields your country expects.
Announcement bar, pop ups, size chart
A free shipping progress bar, an honest email or SMS capture with no fake timers, and a size chart and product FAQ block.
AI SEO fixer
The Store Trust Check finds what is missing, like alt text or a meta description. This fixes it in one click, after you approve the words.
Praisin Chat
A storefront chat that answers from your own shop facts and reviews, hands off to WhatsApp or Viber, and never invents a policy. AI answers and drafts use your plan's AI allowance or your own key; without either, it falls back to quick answers and structured drafts.
Review block display modes
Full, summary, button only or hidden, and an empty state that invites the first review instead of sitting blank.
Customer insights
Signals on what a visitor is close to buying, built from on site behaviour. Needs your approval for visitor tracking, and always respects cookie consent.
All of it, free while you are small.
Every feature on this page is free while your shop takes under 50 orders a month.